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Feeling buried under content chaos? You're not alone. Ravi Singh, President and Chief Product Officer at Brightspot, s us to break down how IT leaders can regain control, cut through AI-generated noise, and build scalable, secure content systems. He shares the secrets behind Brightspot’s success with some of the world’s biggest brands, explains how to avoid costly AI missteps, and reveals how to keep creators at the center of your digital strategy. Key Moments 0:00 Meet Ravi Singh, President and O of Brightspot 4:02 What Brightspot Does and Who They Serve 6:33 Tackling Content Sprawl at Scale 10:34 Enforcing Governance and Brand Voice with CMS + AI 18:13 Empowering Creators with AI, Not Replacing Them 22:46 Common Mistakes IT Leaders Make with AI Adoption 32:32 Building Trust and Security Through CMS Capabilities 37:47 The Pressure to Create More with Less: How to Adapt 40:38 Choosing the Right CMS: What IT Leaders Need to Know 45:54 Measuring CMS Success and Business Impact 50:10 Future Trends in Content Management and AI Integration --- Produced by the team at Mission.org and brought to you by Brightspot.

Meet Chris Brandt, the new host of IT Visionaries. In this special episode, outgoing host Albert Chou es the mic to Chris—a seasoned Technology Strategist with a ion for connecting bold ideas to real business outcomes. Chris’s career spans startups to global enterprises, from building an EMP-shielded data center deep underground to deploying 200PB HPC environments in Fintech. His expertise includes business strategy, IT operations, security, and network architecture. Outside of work, he enjoys life with his wife Julie, their two kids, Lily and Camden, and their dog, Hobs. Get to know the new voice behind IT Visionaries—and what’s coming next. --- Produced by the team at Mission.org and brought to you by Brightspot.

Are data-driven decisions overrated? On this special roundtable episode, we challenge the conventional wisdom that more data always leads to better outcomes. Our guests, Kevin McEvilly, Andrew Fox, and Mike Della Porta, discuss the pitfalls of relying solely on analytics and the importance of human insight in crafting successful marketing strategies. Are you ready to rethink your approach? Tune in to learn: Diversity is a significant challenge in the tech space. Agencies have always been technology-focused. The landscape of marketing is increasingly complicated. Investment in technology infrastructure is essential. Data governance is critical for effective decision-making. Human intuition plays a vital role alongside data. Organizations must adapt to rapid technological changes. Collaboration across departments enhances decision-making. The right questions lead to better insights and outcomes. Mentions: Della Porta Consulting Unista Canvas Worldwide -- Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at  mission.org

On this episode, Andy Tay, Senior Managing Director, Cloud First Lead Accenture Cloud First, Accenture, discusses the critical role of digital transformation and AI readiness for businesses. He emphasizes the importance of establishing a strong digital core, which includes infrastructure, data strategies, and responsible AI practices, and he shares insights on the common pitfalls companies face when adopting AI and highlights successful case studies, particularly in the fast food industry. Key Insights: AI readiness requires a strong digital core with seven foundational elements. Companies must embrace responsible AI to avoid ethical pitfalls. The success of AI initiatives often hinges on the people involved. Technical debt can increase with rapid AI adoption if not managed properly. Successful companies balance innovation with strategic investments. Understanding customer preferences is key to enhancing engagement. Digital transformation is a continuous journey, not a one-time effort. Collaboration with partners can accelerate digital initiatives. A strong infrastructure is essential for effective AI implementation. -- Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

 On this episode, Janet Cinfio, Chief Information Officer of Acxiom, discusses the company's role in marketing intelligence and data management, the importance of balancing privacy with personalized marketing experiences, the need for responsible innovation in technology, and the significance of encouraging diversity in STEM careers. Key Insights: Personalization in marketing is crucial for consumer engagement. Brands are closer to understanding consumer preferences without identification. How Acxiom employs machine learning for data preparation and real-time insights. Privacy by design is integral to Acxiom's solutions. Diversity in STEM is essential for innovation and growth. Investing in young people's interest in STEM is vital for the future. Collaboration between technology and business strategy is key. – Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.   In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Ahmad Bahai, CTO of Texas Instruments, discusses the importance of innovation in the semiconductor industry and the challenges of meeting the increasing demands for faster, more efficient technology. He highlights the need for disruptive innovation to keep up with the exponential growth of data and the widening gap between hardware capabilities and demand. Bahai emphasizes the role of problem-solving and risk management in the innovation process, as well as the importance of talent and multidisciplinary approaches. He also touches on the power of human intuition and the limitations of AI in replicating it. Key Insights: Texas Instruments is a leading semiconductor company specializing in analog and embedded processing. Dr. Ahmad Bahai's role as CTO is to identify strategic and disruptive innovations for TI's product lines. TI addresses challenges in energy efficiency, connectivity, and intelligence in electronic systems. Engagement with customers and suppliers is crucial for understanding system requirements and driving innovation. The semiconductor industry is constantly pushing for innovation to meet the increasing demands for faster, more efficient technology. Disruptive innovation is necessary to bridge the widening gap between hardware capabilities and the exponential growth of data. Problem-solving and risk management are crucial in the innovation process, balancing the need for progress with calculated risks. Talent is essential in driving innovation, and a multidisciplinary approach can lead to new perspectives and breakthroughs. Human intuition plays a significant role in innovation and is difficult to replicate with AI. -- Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.   In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Tony Lambert, CTO of TechSmith, discusses how TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends. Plus, he explains why TechSmith has invested in content creation roles and how, in the future, video AI may be able to diagram manual skills, teach soft skills, and provide more advanced editing capabilities. Tune in to learn: How the screen recording industry has evolved, with more tools entering the market and screen capture becoming more prevalent. How TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends. Why TechSmith prioritizes the end- experience while also considering the needs of enterprise customers and addressing security and privacy concerns. How the company culture at TechSmith fosters longevity and loyalty among its engineers, who appreciate the focus on work-life balance, for experimentation, and the opportunity to make a meaningful impact.  How TechSmith uses its own products for documentation, project management, and HR training. Why the company has invested in content creation roles and leverages visual communication tools. Whether in the future, video AI may be able to diagram manual skills, teach soft skills, and provide more advanced editing capabilities -- Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Leslie Beavers, the acting Chief Information Officer for the Department of Defense, discusses the role and responsibilities of the Department of Defense (DoD) in defending the nation. The DoD is responsible for coordinating all IT efforts within the department, as well as warfighting command control and communications. With a budget of $60 billion annually and over 4 million people across the globe, Ms. Beavers emphasizes the importance of interoperability and integration within the department, as well as the need for a streamlined acquisition process and organizational change strategy. Tune in to learn: The Department of Defense’s responsibilities in for defending the nation and coordinating all IT efforts within the department. Why interoperability and integration are key challenges in aligning the various branches and agencies within the DoD. How the DoD aims to utilize commercial off-the-shelf solutions as much as possible, but modifications are often necessary to meet unique requirements. Why organizational change and education are crucial in driving technology strategy and ensuring alignment and cooperation across the department. Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.   In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Sastry Durvasula, the Chief Information and Client Services Officer at TIAA, discusses how TIAA uses technology, including AI, to improve the retirement experience for its customers. He also digs into the challenges of integrating new sources of data and the need for companies to reimagine their approach to technology and innovation. Tune in to learn: How to use technology to improve retirement education What AI looks like in action Why TIAA is changing mindsets with RetireTech The importance of democratizing access to AI The Changing Role of Data Scientists How to build on integrated platforms How to navigate the challenges of legacy systems -- Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Harpreet Suri, the CTO of K&L Gates, discusses the role of technology in the legal industry and how it is transforming the way law firms operate. She highlights the importance of ease of adoption and security when evaluating technology solutions for law firms, and she shares her insights on the future of the legal industry, including the use of AI in understanding slang, solving logical arguments, and sequencing screenshots, among other applications. Tune in to learn: The Impact of Gen AI on the Legal Industry How to Go About Implementing and Validating New Technologies Challenges Around Acquiring Technical Talent for Law Firms Tips For Evaluating Technology Solutions for Law Firms The Future of Law and Technology Fun Predictions: What Tech is Less Than Five Years Away Mentions: K&L Gates Careers

Babak Hodjat, CTO of AI at Cognizant, discusses the impact of advancements in AI and the factors that have enabled its rapid progress, including increased processing capacity, access to large amounts of data, and improved neural network architectures. Babak also highlights the importance of moving to the cloud and leveraging AI to make informed decisions. Key Takeaways: Advancements in AI have been driven by increased processing capacity, access to large amounts of data, and improved neural network architectures. Moving to the cloud is essential for companies to leverage the power of AI and stay competitive. AI agents can help companies reduce tech debt and navigate complex data flows, enabling faster and more efficient AI adoption. Synthetic data plays a crucial role in building AI models and simulating real-world scenarios. AI-enabled decision-making has the potential to transform various industries and improve outcomes.  Enterprises are gradually moving toward agent-oriented architecture, enabling robust and scalable systems Agent-based AI systems can streamline workflows and simplify everyday tasks – Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.   In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Prince Kohli, the CTO of Automation Anywhere, discusses the evolution of robotic process automation (RPA) and its impact on industries. He shares real-world examples of how RPA and AI have transformed processes and improved efficiency in various sectors, and he delves into the implementation of RPA and AI, data governance, and the future of automation. Key Takeaways: The evolution of RPA and AI has led to significant advancements in automation, impacting various industries and improving efficiency. Real-world examples demonstrate the transformative impact of RPA and AI in healthcare, government, and other sectors, particularly during the COVID-19 pandemic. The implementation of RPA and AI requires careful consideration of data governance, AI model governance, and the reduction of hallucinations in AI models. The future of automation involves the seamless integration of RPA and AI to address complex business challenges and improve operational processes. AI and automation are transforming industries and enabling the creation of new tools and processes. Data quality is crucial for the success of AI and automation, and techniques like RAG (Retrieval Augmented Generation) are used to ensure veracity and reliability of data. Technological advancements have the potential to solve everyday problems such as traffic optimization, flight rerouting, and automated invoice processing. Investment and awareness are key drivers for the adoption and implementation of advanced technologies in various sectors.   -- Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

 On this episode, Mark Butler, CISO for Trace3, discusses the impact of AI on various industries, the challenges of AI governance, and the adoption of cloud services. He also delves into the application of AI in different sectors and the implications of cloud migration for companies with legacy infrastructure. Key Takeaways: AI has the potential to transform industries such as healthcare, finance, and energy, leading to significant improvements in customer experiences and operational efficiency. The governance of AI, including data security, training, and explainability, is a critical focus area for organizations adopting AI models. Cloud migration presents challenges for companies with legacy infrastructure, but it also offers opportunities for leveraging advanced AI services and technologies. The early detection and accurate diagnosis of health conditions through AI have the potential to significantly improve health outcomes and patient care. The demand for GPUs is increasing, driven by the need for on-premise LLM training and AI workloads. The shift in skill requirements is evident, with a growing need for new skills to adapt to the evolving AI landscape. AI is not directly taking jobs but is creating new opportunities and skill demands. The need for AI training is significant, with organizations investing in internal training programs to educate employees about AI. The challenges of AI verification and the impact of AI on job roles are key considerations in the evolving AI landscape. Mentions: Google’s AI Recommended Adding Glue To Pizza And Other Misinformation—What Caused The Viral Blunders? -- Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.   In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Shelia Anderson, CIO of Aflac, delves into the use of technology to improve customer service, streamline processes, and enhance the overall experience for policyholders. The discussion also highlights the role of leadership in driving organizational change and the importance of transparency and education in decision-making. Plus, a discussion about the continuous improvement nature of AI and the need for trusted sources of data. Key Takeaways: The use of technology in the insurance industry is focused on improving customer service, streamlining processes, and enhancing the overall experience for policyholders. Transparency and education are essential in decision-making and driving organizational change, especially when it comes to technology and innovation. Leadership plays a crucial role in demonstrating the value of technological advancements and driving the adoption of new approaches within the organization. AI's impact on the insurance industry and the challenges of data security and integrity The continuous improvement nature of AI and the need for trusted sources of data – Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network. In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you. Discover the power of Zayo’s network today. Visit www.zayo.com/network Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO's software division helps businesses operationalize analytics and make data-driven decisions. On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO's software division helps businesses operationalize analytics and make data-driven decisions.  Tune in to learn: Why FICO is more than just a credit score; it offers a range of products and services to help businesses make data-driven decisions. How FICO applies artificial intelligence and machine learning to enhance its decision-making processes. Why digital engagement and the ability to adapt to changing customer needs are crucial for businesses in the financial industry. How the digitization of banking is transforming the industry. How FICO is using alternative data sources and augmented data analysis to assess credit risk for individuals with limited credit history. FICO's future focus is on making AI and machine learning more usable and transparent for businesses, empowering them to make better decisions. Why an emphasis on a strong company culture empowers employees to control their own destiny. The future of AI and machine learning lies in making it more accessible and usable for non-technical s. How FICO enables businesses to quickly test and iterate on models, making incremental improvements and driving better outcomes. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In this conversation, Steve Stone, Head of Zero Labs at Rubrik, discusses the importance of data security and the challenges organizations face in managing and securing their data. He explains Rubrik's role as a data security company and how they provide backup, recovery, and analytics solutions to help organizations protect their data. Steve also highlights the growing problem of data growth and the impact of AI-generated data. He emphasizes the need for visibility into the data estate, the importance of securing data in a hybrid environment, and the role of proactive AI solutions in the future of data security. Tune in to learn: Rubrik is a data security company that provides backup, recovery, and analytics solutions to help organizations protect their data. Data growth and AI-generated data are major challenges in data security. Visibility into the data estate is crucial for organizations to understand and secure their data. Securing data in a hybrid environment requires a comprehensive approach that includes backup, recovery, and analytics solutions. The future of data security may involve proactive AI solutions that can detect and prevent threats in real-time. Data is the most important asset in cybersecurity and should be the primary focus. AI can be used for analytics and to bridge the gap between different teams in cybersecurity. Steve's journey into cybersecurity came from a background in special operations. Did you know that less than half of IT leaders feel their network infrastructure is ready to make the best use of emerging technologies?  Zayo, a leading global communications infrastructure provider, empowers some of the world’s most innovative companies to take advantage of next generation technologies with the help of reliable, resilient network infrastructure. Read their research paper, IT Confidential, to gain valuable insights from IT leaders.  Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In this conversation, Mike Hanley, the Chief Security Officer and SVP of Engineering at GitHub, discusses the transformation in security practices and the shift towards a distributed and zero trust approach. He emphasizes the importance of collaboration between security and engineering teams to enable great security outcomes. Mike also shares insights on managing concurrent projects and creating clarity around goals. He highlights the significance of empowering engineering teams and enabling creativity and expertise. Additionally, he expresses his excitement about the current state of the software space and the future of coding and learning, particularly with the impact of AI. Tune in to learn: AI can assist developers in completing redundant tasks and improve productivity. The future of AI in software development holds the potential for significant advancements and transformations. AI can play a crucial role in enhancing security practices and preventing vulnerabilities. A security-first approach is essential, and engaging with customers is crucial for successful security implementations. Security practices have transformed from a perimeter-based approach to a distributed and zero-trust approach. Collaboration between security and engineering teams is crucial for achieving great security outcomes. Creating clarity around goals and providing to teams helps unlock creativity and expertise. The future of coding and learning will be influenced by AI, enabling new ways of accessing information and formulating questions. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Josh Lemos, the CISO at GitLab, discusses the role of GitLab in the software development lifecycle and how it helps companies build and ship secure software. He highlights the challenges in code reuse and security and emphasizes the importance of visibility and governance in software development. Josh also discusses the trust and explainability in AI and how AI can be leveraged for efficiency. Tune in to learn: What is GitLab (1:00) Creating trust in your platform (7:30) Figuring out how best to use AI (13:00) Making well-informed decisions (18:20) How to approach problems in ways that make sense (24:00) The future of the field (26:00) AI use cases (29:30) Recruiting the next generation of talent (34:40) Mission.org is a media studio producing content for world-class clients. Learn more at  mission.org

AIOps is becoming more and more important to enterprises, and that is only going to continue. On this episode, Jason Walker, the Chief Innovation Officer at Big Panda, discusses the role of AIOps in improving operations and problem resolution in enterprise applications. He explains how Big Panda uses data and AI to identify, alert, and solve problems in digital services and shares the challenges faced by organizations in understanding their technology ecosystem and how AIOps can help in gaining visibility and context. Tune in to learn: Understanding AI Ops (1:00) Getting started implementing AIOps(4:35) The before and after of implementing AIOps (10:40) How AIOps can help simplify your ticket resolution (19:00) What will the AI ops space evolve into? (26:30) How to know you’re remediating the right thing (33:50) Going from the Marines to the IT world (38:55)   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

We’ve been living in the cloud for a long time now, so why is it still so difficult to navigate the multi-cloud infrastructure? Indu Keri, SVP and GM Hybrid Multi-cloud at Nutanix, is trying to simplify that landscape and on this episode, he breaks down how.    Tune in to learn: Navigating the multi-cloud complexity? (4:00) How can it get easier to do cloud management? (8:00) The web has changed how we experience the world (25:00) The role of infrastructure (30:00) Striving for simplicity (35:00) Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.